JC Penney

My name is Terri Harden and on Jan 3, 2020 I purchased a pair of shoes at Monroeville mall. I told the associate I was using my JCP mastercard because I saw others getting a discount if they used their card. She then told me unless I had the coupon she wouldn't honor it but meanwhile I witnessed her giving it to the customers before me. She said that I could go online and order and get the coupon. I needed the shoes for my daughters dance so I still purchsed them. I was so upset because she was a woman of color and so were the other customers getting the discount. I won't be going to that store again and I returned those shoes and purchased a pair from Macys down the hall and they gave me a discount without even asking. In this climate of stores losing business you should treat every customer the same. I waited so long to email because I went online and did the survey expecting a response but never got one. I will also be closing my credit card because I don't need to patronize stores that don't treat me well.