Truist Bank (formerly BB&T Bank)

Truist refused to give me money. I walked in with a withdrawal slip, proof of identity and was told I could only get 4,000 of the 10,000 I requested. The account has $31,000 in it. They put in an "order " for the money and I can get it the following week. This is on a Monday and the following Friday was pickup day. That is 2 weeks for my money. I will be closing the account and my family will follow. Maybe they can be a real bank when they go out of business. Have filed a formal complaint with the North Carolina banking commission.

This bank is easily the worst bank I ever heard about or experienced. I have fraudulent activity on my checking account and have been receiving alerts from other money accounts due to a hack within my emails and many accounts have been compromised and bbnt now truist, or whatever they are now calling themselves has absolutely no customer service to assist you on sundays... Even for something as serious as fraudulent situations.