Menu
CB Drug Store CVS 4950 Freemansburg Ave, Easton, PA, 18045, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

4950 Freemansburg Ave, Easton, PA, 18045, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
9:00 am - 9:00 pm
ComplaintsBoard
G
6:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS - Unauthorized automated phone prescriptions

There seems to be a pattern here with my trying to get a refill done when my current CVS prescription clearly indicates having one viable refill left - yet the automated phone system calls my doctor to have them renew a new one. This has happened many times with me and with my spouse and some of her meds as well. My current script that actually had 1 refill left showed that the refill was good till January of next year. Actually your automated phone system is about the absolute worse of any pharmacy I have ever dealt with. I've discussed this and other automated phone issues with staff at my local CVS pharmacy but they direct me here.

Desired outcome: fix your automated system or better yet - fire the idiot that designed it

Read full review of CVS
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.