Giant Eagle

On November 20, 2023, I went online to place a food order with the moon township Giant eagle located in Coraopolis PA. After placing the order, I received an email letting me know they received the order and I would receive another email when they started to process the order. I received notification telling me the order would be delivered between 5 and 6 pm that day, but it never came. I called the customer service, and they told me to call the store directly, I then did. Moon township Giant eagle customer service said I would need to talk to the curbside dept, but couldn't talk to them because their phone line was busy when I needed to talk to them. It's like someone told them not to process my order for some reason! I will be calling back today in hopes of talking to their curbside personal to resolve my issues.