Aspen Dental reviews and complaints 1
View all 1630 complaintsAspen Dental - poor service
i had some dental work 4 teeth removed 10 days later I was still in pain I called they told me to come at 430 they will try to sqeeze me in I got there at 407 tol the girl I had to go to work I would wait till 500 needless to say a 500 I left without being seen they put me in a room at 430 and never came back — needless to say im in a lot of pain also the partial plate they made is junk it dont fit so I cant eat they dont seem to care they took my money and ran with it I tried calling the number for paitent satisfaction they said their business hours are from 800 till 600 eastern time I called at 500 the recording said call during business hours and leave a message only the message box was full not taking any messages NEVER NEVER NEVER GO TO THIS DENTIST ALL THEY WANT IS YOUR MONEY FOR VERY POOR SERVICE
The complaint has been investigated and resolved to the customer’s satisfaction.
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Melodie, I’m sorry to hear about your frustrations! We want to help you resolve these issues as soon as possible so please don’t hesitate to call our patient satisfaction hotline at [protected]. Or, you can e-mail us at patientservices@aspendent.com and we’ll get back to you right away.