Gold's Gym reviews and complaints 1
View all 424 complaintsGold's Gym - cancelled, still billed / poor manager
oh my god, I hate gold gym, this was the terrible terrible thing that I have ever seen, my problem is with the manager of gold gym in Tulsa, he is rude, he lied to me when I wanted to enroll, he told me that I have to make e contract and they do not have month to month program that was a big lie (I found out later from the manager of other gold gym in broken arrow), now I have canceled my contract with them but they are still charging me, I am gonna straight out this problem but I can not explain how much angry I am now, and how much time I waste to go there and talk to them that was just waste the time, they did not even try to satisfy me.
Update by
mahsa abdeveis
Jul 08, 2014
11:01 am EDT
im so sorry, cancel your contract because they continiue charging you for many stupid reasons
The air conditioning broke over 3 months ago. And the heat in San Antonio is over 100 and even hotter in the pool area. They will not try to get it fixed. I can only use the pool and not the exercise equipment. Explained this when i took out contract. They will not let me out of contract and will not fix the air conditioning.
I have had the same problem, theyu lied to me when I wanted to enroll, also the manager of West Des Moines IA, told me that I have to make e contract and they do not have month to month program.