Chicken Express reviews and complaints 1
View all 404 complaintsChicken Express - Very poor service
My visit Dec. 31, 2021, I ordered 3 thighs with Okra a roll and a drink. Also ordered 3 legs with fries and a drink. I was told that it would be a 15-minute wait on the thighs. I chose to wait. When I got home with my order, I opened it and the order with the three thighs was correct but the one with the 3 legs had 1 leg, 1 breast and 1 wing. I've been thru this too many times with your Muskogee store. Many times, there were no thighs or no legs meaning I had to wait or order something else. Also, one time I ordered okra and paid for okra but didn't get okra. Another time I ordered fries and paid for fries but got no fries. I've paid for 3 pieces of chicken and got only 2 pieces of chicken. I could go on and on. Too many mistakes! This store and/or management definitely needs to be looked into.
Time on my ticket was 5:43 p.m. Dr-T#341
Desired outcome: Just make this store shape up!!! Food is great. Service is bad!!!
Latest Chicken Express Reviews
Dark meat order refusal Food missing from order rude personal not just once but 3 times. Refuse to serve customers after a certain time The chicken combos Service and food and drinkGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!