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CB Fast Food Chains Wendy’s 607 Wood Dr, Napoleon, OH, 43545, US
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Wendy’s
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Wendy’s

607 Wood Dr, Napoleon, OH, 43545, US
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1 complaint
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Working hours
Mon
10:00 am - 11:00 pm
Tue
10:00 am - 11:00 pm
Wed
10:00 am - 11:00 pm
Thu
10:00 am - 11:00 pm
Fri
10:00 am - 12:00 am
Sat
10:00 am - 12:00 am
Sun
10:00 am - 11:00 pm
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A
6:22 pm EST
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Wendy’s - food, service, and cleanliness

My sister and I had lunch at the wendy's in napoleon, ohio today. The restaurant was dirty... Tables not wiped off nor did anyone wipe them off while we were there. The condiment bar was not clean and littered with straw paper, and the floors needed some sweeping. No one ever came out to clean anything! She ordered coffee which was cold! She took it back for a hot cup of coffee to be replaced. They said they would make a new pot... After some time... They must have forgotten her... She went back for a replacement and it was cold again and I mean cold! I asked them if the coffee pot was broken and they then produced a hotter cup but still not up to standards! I had a single combo. The burger was dry and only warm and the french fries were the same. The staff was not clean and did not seem to care about the customers. Now I know why this wendy's had two cars in the parking lot when we arrived. The mcdonalds down the street had a full lot and at least 5 cars lined up at the window. I will go there the next time! The napoleon manager needs to be aware of this poorly run wendy's.

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