Moe's Southwest Grill reviews and complaints 1
View all 264 complaintsMoe's Southwest Grill - general manager customer service
It is 11/13/19 6:57 pm in south euclid ohio. I have just left moes livid. The general manager was horrible, disrespectful, and tried to use his "privilege" card to treat me like [censored]. I was placing an order for my wife who was on the phone letting me know what she wanted. I realized I had ordered her a bowl instead of wrap. I politely asked if he could just dump the bowl inside of a burrito, he replied no, it would not fit. I stated that was fine, i'll just pay for a bowl and a wrap. He told me I would have to finish ordering the bowl, pay, then get back in line to order the wrap. Then had the audacity to threaten me with calling the cops, because I told him what he was doing was not okay and very rude. I have never experienced such an ill-willed person in a position such as his. Our city deserves better!
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