Cash America Pawn reviews and complaints 1
View all 96 complaintsCash America Pawn - Customer service
8/10 k 10:10am, My pregnant wife, my daughter and I walked into the store to purchase a 32" tv. No one was in the store. There was a man and a woman behind the counter. No one greeted us. I stood in front of the 32" tvs but only one was powered on. I stood in front of the tvs for about a minute examining each one. The tv I wanted to purchased was unplugged so I pulled it out further to see if it had enough hdmi slots for what I planned to use the tv for. Both ask, "Do you need help?" I asked the woman at the counter, "Is there any way I you can power in the tv so I can see the screen before I buy this tv?" She said, "They're plugged up. Don't you see that tv is on!?!? in a snide manner. Then she proceeded around the counter and stated, "You better not have messed up my tvs!?!?" I kindly said, "No. They're fine." She angrily said, "No! They're not fine! If you scratch any of these tvs, you're going to pay for it!" She walked up to where I was and she started looking behind tvs for damage. While she was inspecting the tvs, I walked over to family and said, "Let's go. I don't want to buy a tv from here. I'll go to another store." I'm not sure what I did to make the woman behind the counter so upset but that is the type of person I would running my business. She was just rude go no reason. I went back in the store 45 mins later to take a photo of the woman and the tv wall for reference.
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