Toyota

I brought in a Toyota Corolla for service with the knowledge that I needed a fuse changed or possibly the main fuse changed. I was charged for five hours of labor for a job that would take no more than 1 to 2 hours. When I arrive to retrieve the car the individual was in charge of the bill and I discussed the overcharge. She told me I had did this to myself. After my complaint I was charged an additional hundred dollars for taxes. The representative asked someone to get my car who debated to get the car and once they got the car angrily threw the key back to one of the staff members. He in turn debated with this staff member in front of me about throwing the key. I spoke to the owner who said it was too late to change any fees because I had already paid. Once I got into my car, the air pressure light was on. I had to go to a local gas station for air before driving off. All staff members were unprofessional and I spent almost a thousand dollars for a 55 dollar fuse.

I ordered a part through a rep within Toyota and they were very helpful, even when it came in I was called that it was there - however, when I went to pick it up the Parts guy ORLANDO, was disgustingly rude. I am a customer and was very nice and saying heres my info, heres what I ordered and when and he treated me like i just ruined his day. Then when he finally gave me the part he charged me double than the price quoted to me. Needless to say I won't be doing business there again.