Bed Bath & Beyond

I received your current add in the mail on Monday 2/6/2023. There was an item in the ad that intrigued me. I went to my local BBB in Denton, TX on 2/7/2023 to buy the Cuisinart 14 Cup Coffee Maker advertised at $99.99 with a BONUS offer of a $20 gift card. To my amazement, the item was not available in the store and the associate could not locate the item on line and said "it must be sold out". My response was "it's the second day of your ad, what are you substituting"? They said "we don't do that". I was taken a back by the response.

When I arrived home I googled BBB to find out that they are closing 150 stores. My guess is that BBB is not paying their suppliers, so the supplier (Cuisinart) is not shipping merchandise to them.

On the web site I could not find a customer service link. I did find a number for BBB customer service today and gave them a call. Received the same lip service. My response to the customer service associate is that the next time I shop at a BBB will be at your liquidation sale.