IHOP reviews and complaints 1
View all 897 complaintsIHOP - Was charged for online order and never received the order
I made an online order to be picked up on 5/10/2020 at 11:15am thru the ihop app. I got to the restaurant and there was only 2 employees working but not providing the togo orders. There where other people waiting for the orders they made online as well. This ihop is located at 513 patchogue road, port jefferson station, ny 11776. I waited but they did not give me my order. When I ordered thru the app I paid with my credit card, it was charged. But at the restaurant the employees charged me again stating that the order was not paid for. I have an email which proves that the order was paid for. As per the ihop employees I have to contact my bank account and deal with the bank. Why if they are the ones charging for an order they did not provide me with!
I did not get my money back or the food I order. I left empty handed.
Order # [protected]
Latest IHOP Reviews
Terrible service Senior 55+ breakfast menu gluten free IHOP International House Of Pancakes HorrendousGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!