Rent-A-Center reviews and complaints 1
View all 462 complaintsRent-A-Center - Refrigerator
Some time in February of this year I selected a refrigerator from Rent-A-Center on 2240 Pine Avenue Niagara Falls NY 14301. After receiving the refrigerator I noticed it had no drawers for the vegetables which usually sits at the bottom of the refrigerator. It also has visible rust not much but noticable. It was advertised as Brand New. I asked multiple times for the missing drawers on several occasions, both in person and over the phone but still nothing. They keep saying it's on its way. They are waiting for it. I told them they could swap it for a full refrigerator at the same price but they stated the drawers would be in. And it's has now been 4 months and still no replacement or even the drawers. They gave me a set of drawers but they didn't fit. After a week or two, I returned the drawers that would not fit and has not been notified or given the option to swap out. I don't want to pay full price for part of a product. And it's now breach of contract and fraud. I did not get what I'm paying for or what had been advertised.
Desired outcome: Replace refrigerator, discount on the entire price do to false advertisement. Or you could take the refrigerator and refund half of what's already paid.
Latest Rent-A-Center Reviews
Rental of furniture and other which was returned and trying to get credit for the items that was returned Harassment Disappointing Experience with Rent-A-Center Excellent Customer Service Great customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!