Menu
CB Hotels and Accommodations RIU Hotels & Resorts 305 W 46th St, New York, NY, 10036, US
RIU Hotels & Resorts company logo
RIU Hotels & Resorts
reviews & complaints
RIU Hotels & Resorts company logo

RIU Hotels & Resorts

305 W 46th St, New York, NY, 10036, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
ComplaintsBoard
C
9:15 am EDT

RIU Hotels & Resorts - No water

I stayed in RIU Plaza Times Square on Friday, April 2nd and there was first no water after a few minutes water started to come dirty like a coffee. I want you help with this it can't be possible I paid to enjoy the night in that hotel. They told us first water is coming in 1h but it didn't it came around 2 am. And 6am there wasn't water again.

Desired outcome: Refund or another night

Read full review of RIU Hotels & Resorts
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.