PC Richard & Son reviews and complaints 1
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PC Richard & Son - Service
My LG Refrigerator stopped working on January 14, 2021. I called PC Richards for service scheduled my appointment for 1/28/21 (Two Weeks without a working Refrigerator) The Technician came on 1/28/21 and had to order a part, they rescheduled for Monday 2/1/21. They just cancelled because of the storm which is understandable. But now they won't reschedule until Friday 2/5/21! I'm going over 3 weeks without a refrigerator and I have three children at home. I paid for the extended warranty and I feel I am not getting the proper results to a fairly critical problem. MY PC Richard Service call # is [protected]
Desired outcome: To have my refrigerator fix ASAP!
Invoice # [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
I would like to apologize for the inconvenience this may have caused. Please send us an email to customerservice@pcrichard.com with the invoice number of the purchase and your contact information. Please reference ticket # 1229547
Sincerely,
Rich
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