PC Richard & Son

i and my wife purchased A washing machine invoice #[protected] the salesman told me and my wife they would install the washing machine and take the old 1out.it was very important because we are SENIORS CITizens.Ihave been doing biz with PC richards for over 20yrs. the delivery men disconnected my washing machine and left leaving me and my wife with water dripping and a washing machine that did not work. we meaning I and wife are not in the best of health. so i PAID $350n to a maintaince man to fix my machine and stop the leaking so my wife would not get upset.i called customer service the told me someone would call me before 6:00 never received the call. the manger told me he got BUSY. The salemans name is NASSAR 5377 seniors are not suppose to be treated like THIS. especially after 20 yrs of LOYALTY. please make this right. thank U. Thurman Bryant [protected] [protected]@icloud.com