Honda Motor

I went at 730pm to see what my options were with the sale they were having. We discuss the honda civic I wanted-I was going to turn in my 2yrs lease, at 140.00 a month. The salesman chris yu told me a new lease would cost me over 300. So I declined, then he came back and told me if I bought my car back it would be 292.00 a month I felt it would be deducted from the new car so I signed the contract. When I got home and went over the papers. Only to see I didnt buy a new car but the one I had. So I called 830am in the morning to cancel my contract. They told me it was not going to happen. So I went from 140 a month to 292 a month from a lease to owning and ill be paying thousands more why did they do this to me. I dont understand

My complaint is about the unprofessionalism/bad customer service at Bronx Honda. I was told a deposit of 500.00 was needed to inquire about financing through a bank. I gave them the 500.00, but than decided per what the Accounting Department told me that the down payment the bank required from me was too much money. I decided not to go for the car deal and asked for my deposit to be returned. In trying to get my deposit back, I spoke with several individuals in management and I was yelled at, ignored, lied to, insulted and had the phone hung up on me several times. I refused to go away and be quiet and I finally got my deposit back but this was an extremely emotionally abusive experience and I won't be found within two feet of this dealership ever again. Also, I would like for it to be noted that they appear to be okay with you until they are sure they are not going to be able to sell you a car and then you are treated like garbage.