Stop & Shop reviews and complaints 1
View all 370 complaintsStop & Shop - Receipt is wrong
I made groceries purchase from the Stop & Shop located in the Greenvale, NY 11548 location. Upon checking the receipt, I realized 2 mistakes. Mistake 1: all the item prices do not add up to the total on the receipt. The total on the receipt is $48.92 before tax, but the actual total before tax should have been $49.71. Mistake 2: we should have received $2 saving from digital coupon (for the SAR RF MOZZ), but it did not give me the $2 digital saving. I am more concern that all the items do not add up to the total because that means their cash registers have calculation error, and this will be an issue affecting all cash registers in that store.
Claimed loss: Actual loss is $1.21 (actual total before tax should have been $49.71 minus the $2 saving should have been $47.71. The store charged me $48.92 so the difference of overpayment is $1.21.
Desired outcome: Fix the cash registers to reflect the correct calculation on the receipt. Also, ensure digital coupon saving is taken into account on the receipt.
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