PC Richard & Son

I previously complained about the Electrolux Electric Dryer and the issue was resolved by issuing a store credit. PC Richards ordered a new Electrolux dryer on 09/28/2020 and as of today (12/22/2020) it has not been delivered (out of stock with no ETA available). That is 120 days with no estimated delivery date? Now the matching Electrolux washer is in need of repair again. Since this is a matching pair I can not purchase another dryer which in my opinion renders both washer and dryer unrepairable (since PC Richards can not obtain the dryer from the manufacturer). Other manufacturers Electric Dryers are not compatible with the Electrolux washer therefore rendering both obsolete. Basically since they are matching pairs when one malfunctions and can not be replaced within a reasonable time period then PC Richards in good faith should credit the washer as well so I can purchase a matching set that is in stock. PC Richard Invoice number [protected]

Dishwasher I purchased was brand new
Also purchased the extended warranty for 5 years.
Dishwasher stoped working 2 weeks ago
Only device date available for service
Was in 26 days.
Service department keeps giving me phone tag games and broken dishwasher smelling up my whole house? I have spend thousand
If dollars with this company.
2 weeks gone by and the 1 company that use for service still not able to get here sooner
Waiting 26 days for service of a bosh dishwasher is totally unacceptable,
I have been with P.C. for over 20 years.
Valued customer lost. I will no longer give my business to them and will let all my friends know how they help there customers with expensive warranties.
Buyer be aware, they do not service,
They send service calls to incompetent companies.
Negative reviews will be placed on all platforms.

Have a service contract for a basic Whirlpool washing machine and have been waiting for a part for almost 2 weeks now with no date of when this will be in. Have been in constant contact with PC Richards as well as they company they outsource "Dependable Service" and neither has been any help in rectifying this situation. Parts should not have to be shipped from manufacturers that are not expedited. I've purchased all my appliances from PC Richards for 30 years and due to their poor customer service I will not EVER purchase from them. I will be sure to make sure everyone I know is aware of their poor service. They coerce you into purchasing a service contract but it takes forever to fix the appliance. I am very disappointed in PC Richards.