Wendy’s

Tonight, 1/22/20@ 6:14pm E.S. T. Store #3376 RECEIPT #40377 (drive thru) I often buy cheese&bacon potatoes @ this Wendy's location. I'd say the last 3 times I've noticed they started using a lot less cheese sauce. So tonight I ordered 2 cheese&bacon potatoes for my elderly mother&myself & decided to ask for extra sauce, which I was charged for (.35x2) I asked the girl that handed me my order if these were the ones with extra sauce& she said "I think so". When we opened them there was very little sauce, not even any running down the sides of the potatoes. The potatoes were very dry due to lack of sauce. 90%potato vs..05% sauce. How do I get a refund or compensation? I spend a lot of money at this Wendy's on a weekly basis. It seems this store is going downhill. We ordered 3 grilled chicken sandwiches a mo. ago & all 3 of us threw them out they were so nasty. I am not picky! Rebecca Oney, Endicott, NY [protected]