Harbor Freight Tools reviews and complaints 1
View all 158 complaintsHarbor Freight Tools - Abusive customer service
I've been unhappy with my local (Commack, NY) in the past, they didn't have items advertised for sale and were rude about it. Today, I picked up a couple of small items and got on line, there were 2 people ahead of me and I got on the 6 foot line marked on the floor. When I got to the register, the cashier said I had to get on the line — on the other side of the store! A second register was opened and a line started in another aisle that I could not see. There was NO sign saying "Line starts here." The staff started berating me for cutting the line! I threw my items down, told them I couldn't read their f'_ing minds, and stormed out of the store. I won't tolerate a store that has a "secret" line up policy that they expect customers to folow, and I will not tolerate their abuse. I'll never shop there again.
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