Dollar Tree reviews and complaints 1
View all 2978 complaintsDollar Tree - customer service
1/22/19
associate name chelsey
I had all items on counter ready for check out. My stuff was separated from the person in front of me. The associate continue to scan my items with the person in front of me (items). I told her that mine was separate and in very rude manner she scoffs and ask me are you serious? I said yes. She continued to say something under breath which i asked her excuse me? She then yells out loud that I should've divided it on my own with the "sticks" then slams the stick in front of me to demonstrate how its done. I ask her for her name and refused to tell me I asked her co worker who then called the manager over. Her attitude completely changed and turns to me and says "so there tell him what i did tell him your side of the story" as if i was going to tell a lie. The manager did not care and I did not say anything further but just observed her still telling "her story" I just glance over at him and tell him do you see what attitude she has. Nothing was done. Bad customer service really does ruin an experience of JUST checking out. The associate did not have to keep poking at a situation that literally could've been prevented.
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