Firestone Complete Auto Care reviews and complaints 1
View all 589 complaintsFirestone Complete Auto Care - Oil change and tire rotation also joy ride.
I had a 10am appointment this morning for a oil change and tire rotation. I didn't get my vehicle till 1:15pm. I told them I would be waiting for my vehicle. Also I seen the service technician take my vehicle for a ride of the lot and around the block before he serviced it. I don't think that is right to do that had he got in a wreck who would be responsible for it. I will not go to Firestone for work on my vehicle again. I though I could trust Firestone but was let down.
Desired outcome: let me know what will be done on this complaint
Latest Firestone Complete Auto Care Reviews
The manager told me one price and the next day changed it Oil change Pathetic customer service Service and customer service PaymentGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!