Menu
Register
Write a review File a complaint
CB Drug Store CVS 1248 Greenwood Ave #1240, Trenton, NJ, 08609, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

1248 Greenwood Ave #1240, Trenton, NJ, 08609, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
K
9:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS - The clerk behind the counter used racial language when I was trying to drop off my package

I went to the CVS at 1284 Greenwood Ave, Trenton, NJ 08609 to drop off my packages for UPS delivery. When I get to the counter the manger Lindsey Hadley says that UPS has not been there pick up the packages in two days. She should have contacted UPS if this was the case that is just irresponsible of her to not have done so. I informed her that I would contact UPS myself about them not picking up the packages. She walks away and I proceed to hand my packages to male Spanish clerk he was not wearing a name tag or in uniform. He tells me he will only take one of the two packages. I tell him you need to take both. He say to me you heard her N word. I ask for his name and her refuses to give it to me. I went around to corner to inform Lindsey Hadley about the situation and tell her that I am filing a complaint. All she says is that her name is on the outside of the building. If this is the kind of customer service your organization provides. I will be telling everyone I know to not do business at CVS. This guy needs to be fired I will be going by the store to check and see if he still works there, if he is I will start posting this incident to social media, FB, Twitter, IG, Tiktok and any other platform I have an account with.

Desired outcome: The Spanish behind the counter needs to be fired and Lindsey Hadley needs to be reprimanded for not handle a customer complaint in the proper fashion. The photo is the Male spanish Clerk

Read full review of CVS
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.