JC Penney reviews and complaints 1
View all 1391 complaintsJC Penney - Accessibility for the handicapped
My sister, myself abd my elderly mother recently visited the JC penney store in the Quakerbridge Mall location in Lawrenceville NJ over the Holidays. My sister is in a wheelchair and mother has arthritis on her hands. They would not have been able to open the heavy exterior doors without someone's assistance. I am amazed that there are no automatic options for the disabled. We plan on filing a complaint with the ADA in violation of insufficient entry access to their facility.
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