Optimum reviews and complaints 1
View all 1013 complaintsOptimum - Internet
I have not had internet service for three days. I called in was told someone will be out yesterday between 11 and 2. no one came. I called and first was told I didn't have an appointment then she said oh he's running late. HE never showed. Called back last night all I got was a recording saying someone would be out today. As of yet no one has showed. Called again and the guy was rude said well he should be there. I am so done with this Co. Management obviously doesn't give two craps about customers.
Called a few min age no human only recordings.
Desired outcome: credit me for the three day's and as soon as I find another internet complany im gone
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