Best Buy reviews and complaints 1
View all 1153 complaintsBest Buy - In store service
So I decided to go the "2130 State Route 35 in Holmdel, NJ" location for a PC fan. Simple, right? Well no! There was ONE person running more than half the store. I waited for 1.1 Hours!.. I finally left to order my fan from Amazon. And its where the rest of my PC needs to come from. It wasn't my intention but about 4 other customers left with me. What a way to spend a day off from work. Thanks...
Desired outcome: Recognition that this location needs MAJOR help. Customer service is -10, Terrible.
We have received your comment. Thank you!