Home Depot reviews and complaints 1
View all 2384 complaintsHome Depot - Rigid core flooring
Had flooring installed in October. The interlocking part of the flooring is breaking in numerous spots causing all of the flooring to separate across the entire room. Have been calling Home Depot and spoke with 1 Store Manager and 2 Assistant Store managers for about 4 weeks now. Each week they tell us that we have to wait for vendor to get back to us. They will not give us anymore contact info or anything. Now we call today and both Managers are on vacation! Meanwhile our floor is still coming apart and causing hazards with our family and pets. This is absurd to wait this long! We've sent the pictures, receipts and everything they've asked us for with zero response! We need this resolved ASAP!
Desired outcome: Either a refund or new flooring
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