Dollar Tree reviews and complaints 1
View all 2961 complaintsDollar Tree - poor service - ordered online sent items to bayonne store (misrepresenting online product)
Wow! I have to say this has been the worse service that I've seen yet. I ordered a bulk item online had it shipped to the store and received a similar item in it's place with a lower count. I asked for my original item and was told to just cancel the item when I got home. I called the number from my online receipt which says P.S. — Don't hesitate to call us at [protected]-TREE (8733). We're happy to help! Good luck with that one. I was on the phone for over an hour and noone answers. I also called the corporate number and an employee said it's only a dollar and hung up on me. I should have gotten this guys name...
POOR SERVICE & POOR MANAGEMENT! If you're claiming to have things in stock, have the right item on hand. I do not place potluck dollar orders...
Carol Lintao
I ordered:
FACIAL TISSUES, 200-CT. BOXES
SKU# 260113
36 units per case
1 Cases $1.00 $36.00
Subtotal: $36.00
Total: $36.00
and received 175 ct 36 units - That's 900 tissues short...
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