Waffle House reviews and complaints 2
View all 653 complaintsWaffle House - Keeps phone off hook, not allowing to put in order for pickup
Numerous times especially on the weekends during early morning hours, I have tried to call in an order for pickup, but the phone would ring once the go to a busy signal. I have talked to all the so call managers, associates and get the same answer, I check it or bring it from the back room some where. Most the time they just take it off the hook so you can't call in a order. I have also seen other customers come in a complain as well about the same thing. We or either trying to get to go when going to work so we won't be late. Most the times I'm trying to get it to go to get to church on times on Sunday mornings. I sure your company is losing business behind this. Please give me an call
Richie D Fonville
[protected]
Desired outcome: Give the location/area manager this complaint and try to call themselves especially Sunday mornings
Waffle House - Call me [protected]
I have ask numerous of times why they don't answer the phones in the mornings especially weekends. I'm trying to get to work or church every weekend. When I get their and question them I look and see the phone off the hook. It dies and when you call it, it rings and goes to busy signal. This turns into an inconvience to me trying to pickup and go causing me late for work and church. I have seen numerous of customer's complain as well.
Desired outcome: try their number on Sunday mornings they won't pickup or they take phone off the hook
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