The UPS Store reviews and complaints 1
View all 355 complaintsThe UPS Store - Customer service rude
š¤¦āāļø such a bad experience while ago at our small ups store! The owner has always been so nice but not today wow! I go in to ship packages back to amazon they scanned everything and her son working the front gave me the price to pay for wrapping them together my packages. Well I thought he said $70.19 I said $70.19 I might as well keep them and wrap myself. He said I done printed the slips. His mom (the owner says to me) i'm not wrapping them for free! I replied nicely and said I don't expect you to! I told husband that's crazy ill just take them. Myself and wrap themš the owner looked at me again amd said very loudly and rude well i'm not wrapping them for free for you! Geeeeezzzz! She raised her voice at me very loudly 3 times saying the same thing! I mean clearly lady I heard you the first time! Why are you being so rude today don't take your problems and issues out on your customers! It was clearly a misunderstanding when the boy quoted me the amount and all you both had to do was tell me the price again! Omg can I catch a freaking break today!
Well all I can say you lost my business and I will be going to staples for now on.
Ups teach your people to be more respectful
Latest The UPS Store Reviews
Poor ups store service Unfair charges - misrepresentation of brand UPS overnight delivery letter pack Disrespectful aggressive manager Charged for a box for an authorized amazon returnGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!