Truist Bank (formerly BB&T Bank) reviews and complaints 1
View all 977 complaintsTruist Bank (formerly BB&T Bank) - Lack of banks
Upon converting to Truist, they closed the Bb&T branch in Harrisburg and University City NC. Rerouting all customers a bank in the middle off of University city blvd. That bank lacks sufficient staff and a drive thru. You have to go in for all transactions including deposits. The line is usually a 30-45 minute wait which small businesses do not have that time to waste making a deposit.
Desired outcome: Hire more staff, reopen the Harrisburg branch on Main Street, or build a drive thru.
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