WoodSprings Suites

we arrived to woodsprings in gulport, ms on 7/4/19, as we entered the hotel it was hundreds of little bugs and giant grasshoppers everywhere.. i didn't think nothing of it cause it was outside.. so i preceded to the room, when i got into my room which was 213, 212, the room was hot, i turn the air on, baby grasshopper was flying out of the vent, there was jumping spiders, and tick looking bugs on the bed, it was awful .. i wanted my money back, she only gave the money back for 7/5/19, and i wanted half my money back for 7/4.. when i went downstairs she ask me have i never stayed at a hotel w bugs, uuumm no ma'am, never, then she picked a bug up with her finger and told me they were harmless, are you serious ma'am... this was awful .. i had a very bad stay, and i want money back for 7/4... my email is [protected]@yahoo.com