Dollar Tree reviews and complaints 1
View all 2978 complaintsDollar Tree - Racial profiling at dollar tree
I have been shopping at this Stillwater Dollar Tree for years and have never had any issues until Monday, April 27, 2021. Every clerk in the store, including the Manager had been so kind and friendly as always. But this particular clerk was at the register and when she was done checking she would come to the aisle that I was in and just stand there watching me as if to intimidate me. At first, I shrugged it off but when it continued to happen in three different aisle it became annoying. I decided enough is enough. The sad part she would have probably gotten away with it, but she didn't even speak to me or even smile at me, she just stood there and watched me. Of course, when I reported her to the manager, she said O I was trying to think what I should eat for lunch. I did not even dignify her answer or argue with her, nor did I believe her. The manager apologized and said that he was sorry that I felt this way. This is not new for me, I been racial profiled many times in my lifetime, but it's been a long time since a clerk was so blatant and especially in this store when everyone has always been so kind and made me feel welcome. The customer service and the tidiness of the store is why I always shop there when I go to my doctor at Stillwater Medical.
Desired outcome: This Associate needs to be reprehended and she needs definitive scenario-based training and role-playing exercises, specific instruction on the subject of racial profiling.
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