Spirit Halloween 2100 Snelling Ave N, Saint Paul, MN Complaints and Reviews

B sd of Minneapolis, US

Oct 30, 2023 12:43 pm EDT

Verified customer

Resolved

Replied

Spirit Halloween - Halloween costume

I thought a Halloween costume for my husband and myself, and asked if I could return it if it didn't fit. I was told yes I could. I tried to return it today and they told me they were not taking any more returns. Really - they would not return it after they specifically told me that they would take it back if I returned it before Halloween. Well today is the day before Halloween. The employee was very rude and I will not do business with you again. I now have $70 worth of Halloween costumes that I do not want and do not fit.

Claimed loss: $79

Desired outcome: Full refund

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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Spirit Halloween representative's response

Nov 09, 2023 1:17 pm EST

Spirit Halloween customer support contacts

Phone numbers

+1 (866) 586-0155

+1 (609) 645-3300

Address

6826 Black Horse Pike, Egg Harbor Township, NJ, 08234, US

Website

www.spirithalloween.com

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Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Thank you for bringing this to our attention! Please reach out to us privately at guestservices@spirithalloween.com with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.

Spirit Halloween

Spirit Halloween reviews and complaints 1

Spirit Halloween - Halloween costume

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