Goodwill Industries reviews and complaints 1
View all 468 complaintsGoodwill Industries - Discrimination
Today (7/20/2022), I visited the Roseville, MN Goodwill located at 1627 County B Rd W at 1:15pm.
I was stopped and accused by two of the working older Caucasian women. They accused me of stealing merchandise and bringing them along with me into the bathroom, but that was not the case. If you check the cameras, I clearly left my items on the shelf by the bathroom.
I've never felt so discriminated and embarrassed in my life!
When the ladies saw my merchandise on the shelf, they proceeded with an apology.
All is forgiven with the workers but my issue here is the discrimination. What can we do to prevent this from happening? We cannot judge every minority who walk in! Please help, I would definitely appreciate a response.
Desired outcome: I would like to know your policy and procedure of how you handle your employees when situations like these arise. I would like you all to train your employees on how to HANDLE these situations when they do arise.
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