Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Antivirus Software Trend Micro 10645 Xerxes Avenue South, Minneapolis, MN, 55431, US
Trend Micro company logo
Trend Micro
reviews & complaints
Trend Micro company logo

Trend Micro

10645 Xerxes Avenue South, Minneapolis, MN, 55431, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.trendmicro.com
Category
Antivirus Software

Trend Micro reviews and complaints 1

View all 137 complaints
ComplaintsBoard
C
8:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Trend Micro - a charge that was not authorized

In reviewing my credit card bill, I also find a charge for dri-trend micro that I did not order. I'm disputing the charge with my credit card company. Then I found a similar charge put on my account 3/31/10 - again, unauthorized. What's with these guys? This is stealing. It needs to be stopped. I'm calling the attorney general in lansing, mi to see what can be done about these crooks.

Read full complaint and 8 comments
Hide full review
8 comments
Add a comment
W
W
Wilson, Sharon
Mesa, US
1 comments
Send a message
Mar 24, 2010 1:06 pm EDT

I renewed our Trend protection March 1st and you billed me twice for it. Please remove the $6.95 and $44.95 charges as the $49.95 chg is the legitimate cost. I renewed this on line. Contact me at my email address sharwilson140@yahoo.com

More
Copy link
Report
J
J
John k. Hoza
Falls Church, US
1 comments
Send a message
Mar 24, 2013 10:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was billed on my credit twice9ones for $84.90 the other $68.42. Please remove the $84.90 from my credit card and send me conformation to my e-mail, twelvedays98@yashoo.com. Thank you

More
Copy link
Report
C
C
Clarence Schrock
Andalusia, US
1 comments
Send a message
Dec 30, 2010 3:36 pm EST

I have been over charged and I do expect to be refuned or I will go to my attorney about this. This is bad business need a response as soon as possible or legal matters "WILL" start.

More
Copy link
Report
J
J
John R. Cullen
DesMoines, US
1 comments
Send a message
Oct 16, 2010 1:02 am EDT

For the last few months I continue to be billed $47.87 (recur) for something I did not oder. I don't know who this company is or what the product even is. I expect to have this correction completed within the next couple of days or I will proceed with legal remedies.

John Cullen
[protected]

More
Copy link
Report
R
R
Russian
Milwaukee, US
1 comments
Send a message
Sep 15, 2010 9:22 pm EDT

I have the same thing I just saw on my account!

More
Copy link
Report
J
J
Janet Fremouw
Oneida, US
1 comments
Send a message
May 18, 2010 8:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was billed twice and would like the second charge to be taken off my bill. Please contact me at JanetFremouw@yahoo.com

More
Copy link
Report
J
J
Jerry Pickover
US
2 comments
Send a message
May 10, 2010 11:38 am EDT

Please credit my account

More
Copy link
Report
J
J
Jerry Pickover
US
2 comments
Send a message
May 10, 2010 11:36 am EDT

Charged $55.95 for internet Security Renewal XFEF-[protected] ORDERED 4/17, 2010
Also activated XFEF-[protected] ON 4/24/2010
Double charge on my AMEX account.
Please reverse one charge
Jerry Pickover

More
Copy link
Report
More
Send message
Copy link
Report

Latest reviews and complaints

unauthorized credit card charges
1
I had Trend Micro anti-virus, etc., service for 2017; but received no...
 unauthorized charge to cc
5
I have been trying to get these charges of $38.47 x 4, (Years which I...
 unauthorized charge on my credit
4
Hello dear sir/ madam I received a charge on my credit card for $...
 credit card charge
80
I ordered antivirus software 2 years ago and never used thi...
 charged without request
1
Trend micro did not protect my computer from a virus. I removed thi...