Sephora reviews and complaints 1
View all 157 complaintsSephora - Manager and sales rep
I purchased foundation online and went to the Sephora inside JCP to exchange colors. The sales rep said I couldn't do it without explanation and when I demanded a manager, she came over and agreed to the sales rep saying there was nothing I could do. The manager was screaming at me and making a huge scene instead of just explaining why I couldn't make the exchange. The managers name is Linda.
Desired outcome: To please have someone talk to the manager and explain how rude she is.
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