Sephora reviews and complaints 1
View all 157 complaintsSephora - Manager and sales rep
I purchased foundation online and went to the Sephora inside JCP to exchange colors. The sales rep said I couldn't do it without explanation and when I demanded a manager, she came over and agreed to the sales rep saying there was nothing I could do. The manager was screaming at me and making a huge scene instead of just explaining why I couldn't make the exchange. The managers name is Linda.
Desired outcome: To please have someone talk to the manager and explain how rude she is.
Latest reviews and complaints
Horrible customer seevice0
Called customer service and was treaded poorly. I have been a sephora...
0
As someone who adores exploring beauty products, my experience with...
0
ordered €150 worth of products and they still have not been...
0
my order was never delivered and nobody is responding to my...
0
3 out 5 orders have been cancelled without any notification or...
We have received your comment. Thank you!