McDonald's reviews and complaints 1
View all 2866 complaintsMcDonald's - Customer service
I went to 9774 Groffs Mill Dr
Owings Mills, MD 21117 at around 2:15pm on 12/16/2021 but the order taker at the drive through kept saying "I don't understand You" so I kept repeating, I want the Mariah Carey deal for Christmas promotion, but she ignored my request, so I said I will come inside the restaurant but a person said something and blocked my way, so I went back to the drive through to order again but the order taker said the same "I don't understand You". I was confused but then I realized they were discriminating. I feel this complaint produces a positive outcome and I feel no one should go Through this, I came here only because it is close to my residence and my lunch break from work was only 1 hour and could not drive to another location which I had visited earlier (MacDonalds, Reisterstown Road, Reisterstown, MD) which has excellent and courteous customer service. Also, on 12/16/2021, there were customers who were getting there food promptly through the drive through without any problem unlike me.
Hope this brings good service to everyone in the future. All the Best.
Desired outcome: Do not teach disrespect or discrimination or uncourteousness to employees and please protect the privacy of customers.
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