5498 Buckeystown Pike, Frederick, MD, 21704, US

Reviews and Complaints

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resolved to the customer's satisfaction
Shellrude customer service

I went for filling gas to the shell gas station at 5498 Buckeystown pike, frederick md-21704.

I got the delux car wash and paid 7 dollars for it. After the wash completed and it said exit, i came out but it did not drain the water at all. So I stopped at the cashier place and told me it is not dried, can you help me, he was rude and shouting saying no body got this problem and why you are complaning and i may have come before it is completed. I explained him that i waited for the signal and then only came. He said he can't help me. I got upset and told him, is this the way you treat your customers, that guys was coming out to frighten me out of the place. I told him i will make sure i complaint to the consumer protection, so that he don't behave like that to any other customre.

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    • Ma
      Mary meixner Feb 02, 2012
      This comment was posted by
      a verified customer
      Verified customer

      The gas station on 1280 n Great Neck and First Colonial Rd Virginia Beach VA 23454.this manager is very rude to employees very unprofessional, have seen this for myself customer's are always complaining, some one needs to look into this issue

      0 Votes