Bob's Discount Furniture reviews and complaints 1
View all 503 complaintsBob's Discount Furniture - leather sofa set
I purchased a sofa and loveseat approx. 1-1/2 years ago at Bob's in Hunt Valley. The pushy salesman also talked me into a "Goof Proof" 5 year warranty. After approx. 1 year the leather on my sofa has been deteriorating as shown in the photo. I contacted Bobs and put in a concern/complaint to corporate. They stated they would review and send reply via e-mail. They stated in their e-mail that this is not covered under their warranty nor the 5 year goof proof warranty. I am now stuck with a sofa, loveseat and ottoman set that is worthless because the leather on the sofa is coming off after only 1-1/2 years. Absolutely crazy that you pay so much money for a leather set and it doesn't last as long as a fake leather set. Buyers beware on the lasting quality of Bob's furniture items !
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