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CB Medical Services and Facilities Quest Diagnostics 724 Maiden Choice Ln Suite 101, Catonsville, MD, 21228, US
Quest Diagnostics company logo
Quest Diagnostics
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Quest Diagnostics company logo

Quest Diagnostics

724 Maiden Choice Ln Suite 101, Catonsville, MD, 21228, US
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1 complaint
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Working hours
Mon
7:00 am - 3:00 pm
Tue
7:00 am - 3:00 pm
Wed
7:00 am - 3:00 pm
Thu
7:00 am - 3:00 pm
Fri
7:00 am - 3:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
M
4:54 pm EST
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Quest Diagnostics - Phlebotomist

This has been the go-to lab for myself and my family but after my experience yesterday I cannot recommend this location to anyone. I had a scheduled appointment for 7am, the building did not even unlock its doors until 7am and by then there was a group of us including the employees waiting to get in. After 15-20 minutes of waiting, I was called back after some people with later appointment times. None of this really bothered me until the phlebotomist hurried into the room, did not take the time to check which arm may have the easier vein access and proceeded to jab straight through my basilic vein. It was so painful I knew she went through the vein. I soon developed a large hematoma at the site which is well over 3 inches in diameter. I wish I could upload a photo to deter anyone from going here. I was very hydrated, drinking 50oz of water the night before, additional 16 through the night, and another 16 before I arrived. The technician just didn't care to take the time to do her job correctly, I have never had anyone so negligent try to take a blood sample. There are plenty of other labs and locations-go someplace else unless you want to be butchered.

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