RushCard / UniRush

My dd have not reached my account my job can't cut me a check because they already sent it through to my account. I have no money, car is about to get repo, 5 month old son who needs his can milk, bills bills bills bills. Rush card had this update to their system which suppose to make it easier for there customers to access their accounts and bettering the online experience as well. Unfortunately during the update rush card manage to swap it's card holders money. Thousands are infected by this matter. I tried to access my account online, calling customer support but I can't get through. I need answers.