Stop & Shop reviews and complaints 1
View all 387 complaintsStop & Shop - Dennis Massachusetts store complaint
I went into your store in Dennis mass at 4:10 pm on Tuesday 10/4 and noticed the store was being remodel and looked rough but I get it. I’m pretty hard to get upset. Anyway I was shopping for about 20 min and having a tough time finding a certain item. I eventually ran into an associate and come to find out he was the acting manager at the time.. I think his name was Gerard. Young guy really skinny seemed inexperienced. I asked him where the clam juice was and he sent me to the seafood department. Incorrect and I went and found him again and told him he sent me to the wrong area. His response was “ well it is common sense that if seafood doesn’t have it it would be with the canned tuna. I can’t keep track of everything, we are having a remodel I’m not sure if you noticed “ I have never had interaction with a ruder person in my life. His tone sounded like he was speaking to a piece of crap. Not to mention he sent a 72 year old person to the wrong place and didn’t even apologize. When I said well thanks a bunch pal he said “whatever it doesn’t even matter”and laughed then walked away from me.
Desired outcome: I don’t want a call back I just wanted you to know.
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