McDonald's

At the time of 3:50pm - 4:00pm on the date of April 9, 2021, I came to Mc Donald's at the location of 3321 St. Charles Avenue New Orleans, LA 70115 with the attention to purchase 3 sandwiches (1 original hot and spicy, and 2 cheeseburgers) for my children. After ordering my food over the intercom, I was told that it would be $4.29, and to pull up to the window. Once I pulled up to the first window, I reached into my purse, and gave what I had. That consisted of 14 quarters, and the rest in dimes and nickels. When I counted my money, I realized that I will be over and should get back some change (2 pennies). I reached out, and gave the young lady the money, and she tossed the money in the register without counting. She stated, "you could move on" rolling her eyes, and slamming the window shut. I stood there, and asked for my receipt, and change. The young lady stated, "you think you gave me over the amount, or something?" as she raised her voice, and had an attitude. I stated, "I know it maybe 1 or two pennies that is due to me, but it is still my money, and I would like the receipt." I asked if she knew how much I gave her? She replied by rolling her eyes, and saying, "no!" I proceeded in asking for a full refund. She stated "are you serious?" You want a full refund with all that change you gave me? or you serious?" I said, "yes". She stormed off to the front, and came back with another young lady. The second lady asked me "what's the problem?" I told her that, "I would like a refund, because I didn't appreciate the young lady disrespecting me with her attitude. I don't want to do business here anymore." The second young lady asked me "where is your receipt?" I mentioned to her that she never gave me one. The second young lady asked me if it was 2 pennies over or something? I stated, "I think so". The second young lady gave me a receipt, and two pennies, but I demanded all my money. She called a manager over, and the manager asked what's the problem? I simply stated that, I would like a refund, because she didn't want to give me my receipt, and money that was due to me, and she had an attitude. The manager asked the lady at the register, "how much did she give you?" the young lady at the register said, "I don't know, ask her". The manager asked me how much I gave her? I told her "I couldn't remember if it was one or two cents over than the price asked". She asked for the receipt back, and was proceeding to give me my money back. I herd a young lady in the background saying, "don't give her our dollars, because she gave us change!" The manager who was about to give me my money with dollars, said back, "oh, she gave you change (as she rolled her eyes, and smacked her lips)?" The manager told the young lady at the register to give me change back. The young lady gave a few quarters, some nickels, and some dimes, however she gave me a lot of pennies that I couldn't possibly hold in one hand. Her other co-worker was laughing in the background. The lady at the register gave me the change quickly, and was dropping the money on the ground on purpose, making sure I have to pick it off the ground. She then slammed the door in my face. I picked up the change, and was trying to count the money. Another customer stepped out of the car behind me, and asked what's the problem? I told him that I'm just trying to count my money to make sure that I have it, because the lady dropped my on the floor, being disrespectful to me. The guy said "ok" and went back into his car, and I proceeded in counting my money again. The manager came back to the window and asked me, "can you push up, because there are customers behind you. I mentioned that, "I was just trying to make sure she gave me all my money because she dropped it on the floor on purpose." The manager stated, "can you just push up (with an attitude tone), because I don't care if you have to count it, you can count it up there, and go around, and come back up here if you find that it's not correct." I said, "ok" and I just left because I was extremely aggravated.