Chrysler

We bought a Dodge Promaster Van from Premier Dodge last year. Called service department at Premier Dodge early last week and told them that I had received a Recall notice on the shifter cable and needed to make appointment to have it repaired. I told them my name was Mike Perronne for the appointment. They told me to come in today 6/9/2020 at approximately 8:00 am to have it repaired. When I got there this morning at the allotted time they told me they did not have the repair kit in stock and acted like I didn't have a appointment. When I got back home I decided to try and call the Service Manager to talk about this incident. The phone rang about 8 - 10 times then someone picked it up and just hung it back up. I guess they saw my name on the phone and did not want to deal with it.