Booking.com

In an attempt to cancel my April 29 - May6, 2020 reservation at The Frenchmen Hotel in New Orleans I have met with nothing but silence and frustration, as a result of noone from either Booking.com or the property responded to mutiple messages. This is an intolerable situation, as well as the worst possible customer service. Please have ANYONE get back to me, either by phone or email ASAP.
I am:
Gerard Mangusso
460 Beach 72nd Street
Arverne-By-The-Sea, NY 11692
[protected]@gmail.com
[protected]
Confirmation # [protected]

Also, gethuman.com is a cruel joke. It has resulted in NO return calls for over 48 hours of repeated requests.