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CB Satellite and Cable TV DirecTV 320 Somerulos Street, Baton Rouge, LA, 70802, US
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DirecTV
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DirecTV

320 Somerulos Street, Baton Rouge, LA, 70802, US
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4:41 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

DirecTV - refusal to remove satellite & repair installation roof damage

When DirectTV LLC installed their Satellite at my home they thought it would be a good idea to install it on my roof by anchoring it down near the middle of the pitch going through my shingles and into the sheath (several layers) of my roof without my prior approval damaging my roof. I canceled / discontinued their stellervice, then they immediately threatened me that I would be held liable for their equipment. I responded telling them to remove their Satellite Equipment and repair the damaged area created my their unauthorized installation location & method of choice by their own doings (actions) . I made many reasonable attempts to resolve this problem with DirectTVand each and every time DirectTV has faileTVdo respond approppriately. [protected]@gmail.com
onjhove

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Hayd
Salt Lake City, US
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Aug 28, 2015 5:07 pm EDT

We WANT NBC/KSL here in Salt Lake City removed from our package! NOW! They refuse to comply! We don't care about nbc or Bonneville Pacific negotiations! We want this channel turned off!

Why is this so hard to comply with?

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todelete
Dover, US
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Apr 29, 2013 5:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had the same experience and ended paying the homeowner association $100 to remove.