DirecTV reviews and complaints 1
View all 2189 complaintsDirecTV - refusal to remove satellite & repair installation roof damage
When DirectTV LLC installed their Satellite at my home they thought it would be a good idea to install it on my roof by anchoring it down near the middle of the pitch going through my shingles and into the sheath (several layers) of my roof without my prior approval damaging my roof. I canceled / discontinued their stellervice, then they immediately threatened me that I would be held liable for their equipment. I responded telling them to remove their Satellite Equipment and repair the damaged area created my their unauthorized installation location & method of choice by their own doings (actions) . I made many reasonable attempts to resolve this problem with DirectTVand each and every time DirectTV has faileTVdo respond approppriately. [protected]@gmail.com
onjhove
The complaint has been investigated and resolved to the customer’s satisfaction.
We WANT NBC/KSL here in Salt Lake City removed from our package! NOW! They refuse to comply! We don't care about nbc or Bonneville Pacific negotiations! We want this channel turned off!
Why is this so hard to comply with?
I had the same experience and ended paying the homeowner association $100 to remove.