La Quinta Inns & Suites reviews and complaints 1
View all 695 complaintsLa Quinta Inns & Suites - Housekeeping / customer service
Res#89257ED059017 11/24/2021 to 12/1/2021 upon checking in I was told our check out was on 11/29/2021 went to desk next morning and asked associate they confirmed our checkout Was on 12/1/2021. We had ants in bathroom nothing was done. Only gave us towels once when I asked. Bed sheets never changed we had to empty our trash every day and go to desk to get towels 4 days. Tub was badly stained. Our room keys didn't work twice had to go to desk to get reprogrammed. Very disappointed with laquinta. Reservation is in my wife's name Kelly Brasher my email [protected]@gmail.com
Desired outcome: What ever possible
Very disappointed with housekeeping and customer service at this laquinta by Alexandria airport. Not gonna stay here again this was my second time staying here. Paid $558.89 for 5 nights stay could have at least got bed sheets changed, fresh towels and garbage emptied!
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